Privacy Policy

Introduction

Welcome to http://aurora-sexual-abuse-survivor-therapy.denvermentalhealthcare.com (hereinafter referred to as “Aurora Sexual Abuse Survivor Therapy,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, email communications, and any other digital services provided by Aurora Sexual Abuse Survivor Therapy. However, please note that it does not extend to third-party websites or services that you may access through links on our platform. Each of these third-party entities has its own privacy policies governing data collection and usage, so we encourage you to review them.

Processing Activities

This Privacy Policy guides your interactions with us in the following ways:

Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal information to provide you with access and a personalized experience.
Visiting Our Websites: Every time you visit our websites, we may collect certain data, such as your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
Communication: If you choose to receive newsletters, emails, calls, or texts from us, we’ll use the contact information you provide for this purpose. You can opt-out at any time through the unsubscribe mechanism provided in our communications.

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

Account Information: This includes usernames, passwords (hashed and salted), user IDs, and profile details you provide when creating an account with us.
Payment Information: We process data needed for billing, such as credit/debit card numbers, expiration dates, and billing addresses, to facilitate secure transactions.
Financial and Purchase Data: We may collect information about your financial status or transaction history if relevant for offering our services. This includes bank account details (for direct deposits or payments) and purchase records.
Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and advertising IDs, are used to recognize your device and provide personalized content.
Location Data: With your consent, we may access your location data to tailor our services to your geographic region or for emergency services.
Feedback and Reviews: We encourage user feedback and reviews, which include personal details like names and contact information, submitted voluntarily by users.
Social Media Information: If you choose to log in or share content through social media platforms, we may collect data from these platforms, including your public profile information and email address.
Product Information: Details about the products or services you purchase, such as preferences, usage patterns, and feedback, help us improve our offerings.

Cookies

We employ cookies to enhance user experience and analyze website performance:

Strictly Necessary Cookies: These are essential for navigation and functionality on our websites, ensuring basic features work properly.
Preference Cookies: They remember your settings and preferences to provide a personalized experience.
Analytics Cookies: Used by analytics providers to collect anonymous data about how visitors use our sites, helping us understand user behavior and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus additional periods required by law or for legitimate business interests. Once the retention period expires, we securely delete or anonymize your data from our systems.

Security Measures

Aurora Sexual Abuse Survivor Therapy implements robust security measures to protect personal data:

Encryption: We use encryption protocols to safeguard data during transmission and storage.
Third-Party Processors: We engage secure third-party service providers to process payment transactions, host our websites, and fulfill other services on our behalf, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. Our services are designed for a mature audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its disclosure.
Rectification: If your data is inaccurate or incomplete, you can ask for corrections or amendments.
Erasure/Right to be Forgotten: In certain jurisdictions, you have the right to request the deletion of your personal data.
Restriction: You may limit our processing of your data in specific circumstances, such as contesting its accuracy or requesting we cease processing.
Portability: Upon request, we can provide you with a copy of your personal data in a commonly used format.
Objection: You have the right to object to certain types of data processing activities.
Non-Discrimination: Your rights under data protection laws cannot be discriminated against when making decisions related to services or employment.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to legitimate requests within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about our privacy practices.

Contact Information

For any questions, concerns, or requests regarding data privacy, please contact us:

Email: contact@aurora-sexual-abuse-survivor-therapy.denvermentalhealthcare.com
Mail: Privacy Policy Inquiries, Aurora Sexual Abuse Survivor Therapy, [Physical Address]

We are dedicated to maintaining a transparent and secure data handling process, ensuring your trust in our services.